Frequently Asked Questions

Home Care Services

What types of services are provided by With A Little Help?

With a Little Help provides professional and supportive in-home care to seniors and others with special needs with the goal of helping them maintain independence at home.

Our caregivers happily assist with everything from meals, light housekeeping, activities of daily living and transportation to personal care needs. We work on an hourly, daily or overnight customized schedule.

Specific services include:

– Light housekeeping
– Meal planning and preparation
– Errands, shopping and transportation
Personal care
– Dressing
– Bathing assistance
– Assistance with walking, exercise, ambulation and transfers
– Medication assistance
– Bathing, grooming, toileting
Dementia/Alzheimer’s care
End of life care
Respite care
Care management and transitional care
and More…

Call the office at 206-352-7399, email us, or contact us via our web form, to start a conversation about your specific care needs. Our friendly care coordinators will ask you for some basic information and answer your questions.

What cities in King and Snohomish County do you serve?

With a Little Help is licensed in King and Snohomish Counties. We primarily work with clients in the greater Seattle and Bellevue areas.

Communities we serve include:

  • Auburn
  • Bellevue
  • Bothell
  • Brier
  • Burien
  • Clyde Hill
  • Edmonds
  • Federal Way
  • Hunts Point
  • Issaquah
  • Kenmore
  • Kirkland
  • Lake Forest Park
  • Laurelhurst
  • Lynnwood
  • Medina
  • Mercer Island
  • Mill Creek
  • Newcastle
  • Normandy Park
  • Redmond

Do you only work with seniors?

Although the majority of our clients are seniors, we have worked with people from ages 19 to 102!

What are your fees?

How soon can you get started?

We work with you to begin providing services as soon as possible.  Contact us today to set up your in home care assessment.

What’s the advantage of choosing a home care company rather than hiring a caregiver privately?

The advantages of choosing a home care company like With A Little Help are many. The monetary cost of hiring a private caregiver can be very attractive, but the burden of time in interviewing, doing background checks and checking employment history to ensure that you have found a trustworthy person is not to be underestimated and is extremely important! The legalities of dealing with payroll taxes need to be considered along with coverage should a work related injury occur while in your home. By choosing With A Little Help you are ensuring you have a trustworthy and caring professional in your home. We also make sure you still get the care you need if our caregiver is sick or on vacation.

With A Little Help Caregivers

What assurances do I have that my caregiver is certified, skilled and reliable?

With a Little Help takes pride in the education we provide to our staff. Our caregivers are certified by the state of Washington (typically certified nursing assistants or home care aides) and most have additional trainings, certifications and experience. We provide free and unlimited on-line continuing education as well as free quarterly in-person trainings and an annual two day care conference with a full line-up of speakers and classes related to caregiving.

In addition to training, we take our hiring process very seriously and work hard to hire stellar, reliable caregivers. We have an extensive screening process that includes phone and in-person interviews, calls to references and prior employers, a national criminal background check and a driving history report. We then spend time getting to know each new caregiver during our extensive orientation process.

With a Little Help draws its dedicated and reliable caregivers from a variety of backgrounds that have a passion for helping people. We provide a warm and supportive work environment which has led to low attrition and an average caregiver tenure of three and half years.

Am I always going to have the same caregiver?

Our intent is to find a caregiver who will establish a warm and respectful relationship with you. Once we have you set up on a regular schedule, you should have the same caregiver or team of caregivers every visit, however, we can’t guarantee it. Caregivers do go on vacation and if, for any reason, your regular caregiver(s) cannot fill an assigned shift, we will do everything we can to provide you with an appropriate substitute. Making sure that a qualified caregiver is at your door when promised is our commitment to you.

Will my caregiver speak English and be able to drive?

Yes. Fluency in both written and spoken English is a requirement for all caregivers and we test to be certain. Caregivers who drive on behalf of a client are required to have a valid driver’s license, proof of insurance, and a verified good driving record.

Costs and Payments

Are your services covered by insurance or Medicare?

Our services are not covered by Medicare or Medicaid. Certain types of long term care insurance do provide reimbursements for our services and we are happy to work with you to get things set up with your long term care insurance company.

Do you have a minimum level of service?

We have a 4-hour shift minimum with a 16-hour weekly minimum for our standard rates. However, we have special circumstances where we may be able to assist with lesser hours or shorter shifts. Call the office for details.

Do I have to sign a contract for a certain length of time?

No. With a 7-day notice, you can cancel service anytime.

Do I pay the caregiver directly?

Our caregivers are our employees, and we are responsible for their pay. We will send you an itemized bill once a month.

Over two decades of service to seniors and others with special needs.

We place great emphasis on building and maintaining relationships between our caregivers and clients. The kind things seniors, their families and professionals say about our care is our greatest reward at With a Little Help. We think our clients are the best!